Frequently Asked Questions
To create an account on Takinra.Com, click here.
To sign into your Takinra account, click here and enter your email address and password.
If you’ve forget or lose your Takinra password, click here and submit your email address. We’ll send you a link to change your password.
After you create your takinra.com account and sign in, we make it easy to control your shopping experience on takinra.com by visiting the following sections:
Account You can update your name, contact details (phone/address), and subscribe to the Takinra.Com newsletter.
Orders You can view past and existing orders.
Wishlists You can view items you’ve saved to view later.
SHOPPING ON Takinra.Com.COM
Takinra.Com is an online marketplace that allows farmers sell at farm gate prices and we have different sellers competing. Therefore, you may see the same produce offered by different sellers at different prices. We believe that by supporting these farmers/sellers, we can offer you a wider product selection, more choice, increased convenience, and better pricing.
If you’re shopping on Takinra.Com and find a produce you would like to save for viewing later, simply log-in and click the heart (♡) on the product page to save the item to your Wishlists. When you come back to Takinra.Com later, simply click on Wishlists to view the items you saved.
Takinra.Com has several processes in place to make sure sellers are safe and worthy of your trust. All our farmers/sellers go through verification processes and we continuously monitor seller behaviour. In addition, you can inspect a seller’s ratings and reviews — stronger ratings & reviews indicate safer, more trustworthy sellers.
PAYING ON Takinra.Com.COM
We strive to make online shopping at Takinra.Com as easy and convenient as possible and one way we do this is by giving you the choice of how to pay for your order. Kindly find below the payment option
Paying Online at Checkout: This option allows you to pay with complete confidence and convenience using your bank Debit/Credit card via secure payment platform.
Paying on Delivery: This option allows you pay the courier with cash or with your ATM/Debit card when your order is delivered. Please note that if you pay on delivery. Please also note that, for deliveries over ₦50,000, you may only be able to pay with a POS machine on delivery. Note that your orders will be placed on hold pending when our customer support staff gets a confirmation from you. Takinra.Com will never ask you to prepay into any individual/personal account
Kindly call 08098307850 or send a mail to customercare@Takinra.Com to cancel your orders
Your order should arrive within 24-48 hours of getting a confirmation from you.
Your order will be delivered by our logistics partners. You will be called on the same day as delivery to see if you are available to receive your order.
If your order consists of items from more than one seller, your items may arrive separately. If your order consists of items from a single seller, your items may arrive together or separately. If your orders arrive separately, be rest assured that the remaining item(s) will be delivered shortly.